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Tidio
Based on public information — not tested
Customer service platform with Lyro, an AI agent that answers chat questions, recommends products and hands off to staff.
Last checked: 2026-10-15
Best for
Ecommerce stores automating routine customer chat questions.
Features
- Lyro AI agent answers FAQs, order status and policy questions
- Product recommendations shown in chat
- Human handoff with conversation history
- Shared inbox for chat, email, WhatsApp, Instagram and Messenger
- Shopify and WooCommerce integrations
Limitations
Lyro AI agent is priced separately by conversation volume; free plan includes only 50 Lyro conversations.
Pricing
| Pricing summary | Free plan ($0/mo); Starter $24.17/mo; Growth from $49.17/mo; Lyro AI Agent from $32.50/mo; Plus from $300/mo + usage; Premium contact sales (monthly/annual toggle, 2 months free annually) |
|---|---|
| Free plan | Yes |
Prices change. Confirm on the vendor's own pricing page.
Categories and industries
Sources
Not affiliated with Tidio. See our methodology.
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