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Decagon

Based on public information — not tested

Platform for building and running AI customer service agents across voice, chat and email.

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Last checked: 2026-10-15

Best for

Larger companies that want AI agents to resolve customer service conversations end to end.

Features

• AI agents for voice, chat and email
• Agent Operating Procedures: workflows written in natural language
• Pre-built integrations
• Live A/B testing and simulated QA
• Insights, reporting and always-on QA (Watchtower)

Limitations

Pricing not published; demo required. No free plan.

Pricing

Pricing summary	Contact sales (pricing not published; 'Get a demo')
Free plan	No

Prices change. Confirm on the vendor's own pricing page.

Categories and industries

• Customer Support
• Voice and Phone
• SaaS
• Ecommerce

Sources

• https://decagon.ai
• https://decagon.ai/get-a-demo

Not affiliated with Decagon. See our methodology.

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