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Sierra
Based on public information — not tested
Platform for building customer-facing AI agents that hold conversations and trigger actions across chat, SMS, email and voice.
Last checked: 2026-10-15
Best for
Larger consumer brands that want an enterprise AI agent for customer service across channels.
Features
- Ghostwriter builds agents from SOPs, transcripts or plain-English goals
- One agent deployed across chat, SMS, WhatsApp, email, voice and ChatGPT
- Insights: conversation monitoring, experiments and agent action observability
- Horizon connects customer context across systems for proactive engagement
- Lists SOC 2, ISO 27001, HIPAA, GDPR and PCI DSS certifications
Limitations
No public pricing and no self-serve signup; you must submit a form for sales to reach out.
Pricing
| Pricing summary | Contact sales; vendor describes outcome-based pricing ("pricing tied to real value delivered"), no public prices |
|---|---|
| Free plan | No |
Prices change. Confirm on the vendor's own pricing page.
Categories and industries
Sources
Not affiliated with Sierra. See our methodology.
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